Viral Markets is designed for entertainment. This Responsible Gaming Policy explains practical steps users can take to keep play safe, controlled, and appropriate.

This Policy should be read together with the Viral Markets Terms of Use, Official Sweepstakes Rules, Privacy Policy, and Gameplay and Market Rules. If this Policy conflicts with the Terms of Use or Official Sweepstakes Rules, the Terms of Use and Official Sweepstakes Rules control.

1. Age and Eligibility

Viral Markets is only available to users who are at least 18 years old and otherwise eligible under the Terms of Use and Official Sweepstakes Rules. Users may not create an account, participate, or request a redemption if they are underage, located in a restricted jurisdiction, or otherwise ineligible.

2. Play for Entertainment

Do not use Viral Markets as a source of income, investment strategy, financial product, or solution to financial problems. There is no guarantee that you will win anything of value. Only participate with amounts and time that you can afford to spend for entertainment.

3. Practical Responsible Play Tips

Set a budget before participating and do not exceed it.

Set time limits and take regular breaks.

Do not chase losses or try to recover money by continuing to play.

Do not participate with borrowed money, rent money, tuition money, bill money, or emergency funds.

Do not participate while impaired, distressed, angry, anxious, or under pressure.

Keep track of your activity and stop if play stops feeling fun or controlled.

Ask for help if you feel unable to control your participation.

4. Warning Signs

Consider taking a break or seeking help if you notice any of the following:

you spend more time or money than intended;

you feel unable to stop or take a break;

you chase losses or feel pressure to win back money;

you hide your activity from friends, family, or others;

your participation affects school, work, sleep, relationships, finances, or mental health;

you feel anxious, guilty, irritable, or distressed because of play;

you use multiple accounts or other methods to avoid limits or restrictions.

5. Account Restrictions and Self-Exclusion

If you want to reduce or stop your participation, contact us at contact@viralmarkets.com. You may request available account restrictions, a cooling-off period, account closure, or self-exclusion. Viral Markets may also restrict, suspend, or close accounts where required by law, user request, fraud prevention, responsible gaming concerns, or Platform integrity concerns.

If you request self-exclusion or account closure, do not attempt to create or use another account to continue participating. Creating or using additional accounts to bypass restrictions may violate the Terms of Use and Official Sweepstakes Rules.

6. Help Resources

If you or someone you know may have a gambling problem, help is available. The National Problem Gambling Helpline can connect people with local resources. Call or text 1-800-MY-RESET, use the chat resources at ncpgambling.org/help-treatment, or seek help from your state or local problem gambling resource.

If you believe you may be in immediate danger or experiencing a mental health emergency, call 911 or contact emergency services in your area.

7. No Circumvention

Users may not attempt to bypass responsible gaming restrictions, self-exclusion, age restrictions, geolocation restrictions, KYC controls, account closures, or other safety controls. Attempts to do so may result in account restriction, suspension, termination, forfeiture, or other actions described in the Terms of Use and Official Sweepstakes Rules.

8. Contact

For responsible gaming questions, account restriction requests, cooling-off requests, account closure, or self-exclusion, contact Viral Markets at contact@viralmarkets.com.