Gameplay and Market Rules

These Gameplay and Market Rules explain, in plain English, how Viral Markets works. They are intended to help users understand markets, participation, timing, market resolution, and common edge cases.

These rules are incorporated into and subject to the Viral Markets Terms of Use and Official Sweepstakes Rules. If these Gameplay and Market Rules conflict with the Terms of Use or Official Sweepstakes Rules, the Terms of Use and Official Sweepstakes Rules control.

1. Key Concepts

Viral Markets is a consumer sweepstakes and entertainment platform where users can participate in markets related to public social media content and other listed outcomes.

Gems are non-redeemable virtual items or credits used only for freemium entertainment play on the Platform. Gems have no cash value and cannot be redeemed for cash, prizes, or anything of monetary value.

Sweeps Cash is a sweepstakes entry credit. Sweeps Cash cannot be purchased and may only be used in accordance with the Official Sweepstakes Rules.

Eligible Sweeps Cash that is won through play may be used to request a Prize redemption, subject to the Official Sweepstakes Rules, Terms of Use, eligibility verification, KYC review, fraud review, and Sponsor approval.

A market is a listed event or question on the Platform. Each market displays the relevant outcome, timing, and participation details available at the time the user participates.

2. Market Participation

Users may participate in markets only through the Platform and only in ways permitted by the Terms of Use, Official Sweepstakes Rules, and these Gameplay and Market Rules.

Before participating, users should review the market description, displayed terms, relevant timing, potential results, and any shown payout or reward information.

Market terms may vary by market. A user is responsible for reviewing the terms displayed for each market before participating.

A market participation action may not be accepted if the user is ineligible, located in a restricted jurisdiction, lacks required verification, has insufficient eligible balance, or is otherwise restricted under the Terms or Official Rules.

Viral Markets may reject, cancel, void, limit, or reverse participation if the Platform detects an error, unauthorized activity, suspicious activity, market integrity issue, or violation of the Terms, Official Rules, or these Gameplay and Market Rules.

3. Market Timing

Each market may have its own opening time, closing time, lock time, expiration time, and resolution time. These times may be displayed in the Platform and may be updated when necessary to preserve market integrity.

A market may close or lock before the stated resolution time.

Users may not participate in a market after it has closed, locked, expired, been suspended, or been canceled.

Viral Markets may pause, suspend, extend, cancel, or modify a market if required by technical issues, data-source issues, suspicious activity, operational needs, or market integrity concerns.

The Platform clock and Sponsor systems are the official systems for determining timing, acceptance, closure, and resolution.

4. Market Resolution

Markets are resolved according to the outcome criteria displayed in the Platform and any related rules published by Viral Markets. Resolution may rely on public data, platform data, social media metrics, third-party sources, internal review, or other sources that Viral Markets determines are appropriate for the market.

When a market depends on social media performance, the relevant metric, time window, source, and measurement method will be determined by the market terms and Sponsor review.

Social media data and third-party data may be delayed, unavailable, revised, deleted, restricted, manipulated, or otherwise unreliable. Viral Markets may use reasonable methods to determine the final result.

If the underlying post, account, data source, or relevant content is deleted, hidden, restricted, edited, removed, unavailable, or materially altered, Viral Markets may resolve, cancel, void, or modify the market in its sole discretion.

Viral Markets may correct obvious errors, data errors, settlement errors, pricing errors, display errors, or other mistakes related to market resolution.

Viral Markets decisions regarding market administration, outcome determination, cancellation, voiding, correction, and settlement are final and binding to the fullest extent permitted by law.

5. Payouts, Rewards, and Redemptions

The Platform may display potential results, payouts, rewards, or balances. Displayed information is subject to verification, market resolution, system validation, eligibility review, and the Official Sweepstakes Rules.

Gems cannot be redeemed for cash, prizes, or anything of monetary value.

Sweeps Cash has no real monetary value and cannot be purchased.

Only eligible Sweeps Cash won through play may be used to request a Prize redemption, subject to the Official Sweepstakes Rules and Terms of Use.

No user is entitled to a Prize or redemption unless and until Viral Markets completes all required eligibility, KYC, compliance, fraud, security, and market validation reviews and approves the redemption.

Viral Markets may delay, deny, cancel, reverse, void, or adjust any participation, result, balance, reward, Prize, or redemption request as permitted by the Terms of Use and Official Sweepstakes Rules.

6. Market Cancellations, Voids, and Corrections

Viral Markets may cancel, void, reverse, correct, or adjust a market, participation action, result, balance, reward, Prize, or redemption request if Viral Markets determines that doing so is necessary to preserve fairness, security, integrity, or proper operation of the Platform or Sweepstakes.

Examples may include:

technical failures, bugs, outages, data errors, display errors, pricing errors, or settlement errors;

incorrect or unavailable market data;

fraud, collusion, bots, multi-accounting, coordinated activity, fake engagement, or other abuse;

attempts to manipulate the outcome of a market, including manipulation of the underlying social media content or metrics;

unauthorized access, endpoint abuse, security exploits, API abuse, or circumvention of Platform controls;

mistaken, duplicate, or erroneous crediting of Gems, Sweeps Cash, balances, rewards, or Prizes;

events outside Viral Markets control that impair the fairness, integrity, security, or proper functioning of a market or the Platform.

7. Prohibited Conduct

Users may not attempt to gain an unfair advantage, manipulate a market, abuse the Platform, or interfere with the operation or integrity of Viral Markets.

Prohibited conduct includes:

• using bots, scripts, automation, emulators, farms, or systematic methods of play;
• creating or using multiple accounts, shared accounts, false identities, or accounts controlled by others;
• manipulating or attempting to manipulate social media engagement, metrics, posts, accounts, markets, prices, payouts, balances, or market outcomes;
• accessing or attempting to access admin, internal, hidden, unauthorized, or non-public endpoints, functions, data, markets, or systems;
• exploiting bugs, vulnerabilities, technical errors, timing issues, pricing errors, data errors, or other Platform defects;
• tampering with KYC, geolocation, fraud controls, withdrawal controls, payment flows, webhooks, balances, rewards, or redemption requests;
• using the Platform in violation of the Terms of Use, Official Sweepstakes Rules, applicable law, or any instructions displayed by Viral Markets.

8. Errors and User Responsibility

Users must promptly notify Viral Markets at contact@viralmarkets.com if they become aware of any error, bug, vulnerability, incorrect balance, mistaken credit, unauthorized access, or other Platform issue. Users may not exploit or attempt to benefit from any such issue.

Viral Markets may deduct, reverse, adjust, freeze, or void any Gems, Sweeps Cash, balance, participation action, reward, Prize, or redemption request that Viral Markets determines resulted from error, unauthorized activity, manipulation, exploit, or improper conduct, subject to the Terms of Use and Official Sweepstakes Rules.

9. Updates to These Rules

Viral Markets may update these Gameplay and Market Rules from time to time. Continued use of the Platform after updated rules are posted may constitute acceptance of the updated rules, as described in the Terms of Use and Official Sweepstakes Rules.

10. Contact

Questions about market rules, market resolution, or potential errors may be sent to contact@viralmarkets.com.